Vonage VDV21-VD Guide de l'utilisateur

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Vonage V-Portal User Guide
Getting to know your V-Portal
Ever hear the term user friendly? Well, the Vonage V-Portal defines the term. From the LCD
Display messages to the color coded ports on the rear panel, the V-Portal is friendly to the user ...
YOU. Installation and use is easy!
The V-Portal can connect up to 2 Vonage digital phone lines through your high-speed Internet
connection. Just plug the blue Ethernet cable from the V-Portal into your broadband modem and
use the two green RJ-11 telephone ports to plug in your existing phones or fax machine. The
Vonage V-Portal allows you to use your Internet connection for your computer and your phones
at the same time, and because it’s Vonage, you get clear digital phone sound quality.
The V-Portal’s built-in single-port wired router supports your PC or home network connection.
You can plug one computer directly into the yellow Ethernet (LAN) port of your V-Portal or build
your own home network (often referred to as a LAN, "Local Area Network") by plugging in another
router or switch and connecting network devices, such as computers or printers.
View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to
Section 11 which explains limitations on Warranty, Remedy and Liability.
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Résumé du contenu

Page 1 - Vonage V-Portal User Guide

Vonage V-Portal User Guide Getting to know your V-Portal Ever hear the term user friendly? Well, the Vonage V-Portal defines the term. From the L

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Vonage V-Portal User Guide take a few minutes to complete its start-up process. Most modems have a light that should be lit solid when start-up is com

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Vonage V-Portal User Guide Using Static IP Addresses Although not commonly used, Static IP addresses are sometimes used by cable ISPs.you set up your

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Vonage V-Portal User Guide Log in using your Parental Controls user name aassword). nd password (not the router user name and gle-line phone to your V

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Vonage V-Portal User Guide Tip: You’ll typically use a standard two-wire phone cord with your V-Portal. For phone cord recommendations, see What kind

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Vonage V-Portal User Guide Advanced Setup page (from the Home Page click Advanced Setup). Specify ports and IP addresses on the Port Settings page whi

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Vonage V-Portal User Guide Vonage V-Portal Menu Map The V-Portal LCD menu allows you to control many settings affecting the functionality of the V-Po

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Vonage V-Portal User Guide The Phone Line selection menu allows you to choose the line to which this feature will apply. It will only be displayed if

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Vonage V-Portal User Guide View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to Section

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Vonage V-Portal User Guide SystemNetwork InfoDiagnosticsDevice InfoInternet PortEthernet PortSend StatsDiagnostics datasent okayFirmware Version x.x.x

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Vonage V-Portal User Guide SettingsContrastUse / key----------------VolumeUse / key----------------LanguageEnglishFrancaisEspanolNormalVoicem

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Vonage V-Portal User Guide Vonage V-Portal Glossary The Glossary . Itkly. contains explanations for terms used throughout the Web UI that you may n

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Vonage V-Portal User Guide will then take a few minutes to reload its software. When it has finished powering up, this error should be cleared up. NO

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Vonage V-Portal User Guide View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to Section 11 whic

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Vonage V-Portal User Guide View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to Section 11 whic

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Vonage V-Portal User Guide View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to Section 11 whic

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Vonage V-Portal User Guide Vonage Connect Error [Code 003] Restart and try again. Unplug power connector and plug it in again. This message display

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Vonage V-Portal User Guide NOTE: If you are having trouble accessing the Web UI using V-Configure.com, please enter 192.168.15.1 in the address bar of

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Vonage V-Portal User Guide If you bought your V-Portal in a Retail store and have not activated it on the Vonage website, please visit www.vonage.com/

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Vonage V-Portal User Guide High Voltage 2 Error [Code 012] High voltage. Disconnect cable from phone port 2 immediately. Contact Vonage customer care.

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Vonage V-Portal User Guide Note: You will not be able to make or receive calls on Phone Port 1 or 2 during the short time the test is running. 3. Sta

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Vonage V-Portal User Guide Note: You will not be able to make or receive calls on Phone Port 1 or 2 during the short time the test is running. 3. Sta

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Vonage V-Portal User Guide 2. Start at the main menu and choose System > Diagnostics > Test Phone Ports > Run Tests? to run the phone ports

Page 24 - Vonage V-Portal LCD Menu

Vonage V-Portal User Guide 4. Start using Vonage service when the Phone 2 icon displays. If the problem still exists there could be a short in your h

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Vonage V-Portal User Guide Rear Panel The rear panel of the V-Portal is functional and informative. Reset Button The Reset button is identified as RE

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Vonage V-Portal User Guide Note: You will not be able to make or receive calls on Phone Port 1 or 2 during the short time the test is running. Start

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Vonage V-Portal User Guide High Voltage Error [Code 211] High voltage. Disconnect cables from phone ports 1 and 2 immediately. Contact Vonage custome

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Vonage V-Portal User Guide 1. Replace the four-wire telephone cords with standard two-wire telephone cords. 2. Start at the main menu and choose Sys

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Vonage V-Portal User Guide 4. Start using Vonage service when the Phone 1 and 2 icons display. If the problem still exists there could be a short in

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Vonage V-Portal User Guide Vonage V-Portal LCD Menu The V-Portal LCD menu gives you ultimate control of the V-Portal through a straightforward menu

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Vonage V-Portal User Guide Note: If you’ve activated two phone lines on your V-Portal, you will be given the opportunity to select the line for which

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Vonage V-Portal User Guide How can I delete an entry from my missed calls log? Want to remove a phone number from your missed calls log? Easy! When yo

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Vonage V-Portal User Guide Of course you can also access your voicemail from any phone, from your Vonage Online Account or through your email. See Vo

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Vonage V-Portal User Guide your phone when the call is placed. Simply pick up your phone’s handset to send audio greetings to friends and family. If

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Vonage V-Portal User Guide Note: If you’ve activated two phone lines on your V-Portal, you will be given the opportunity to select the line you’d like

Page 36 - Interface

Vonage V-Portal User Guide represents Phone Port 1 or Phone Line 1. When you sign up for one line of Vonage service, you’ll typically plug your phon

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Vonage V-Portal User Guide I just missed a call… how can I easily dial back the caller? Simply use Vonage’s Call Return feature and you never have to

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Vonage V-Portal User Guide If you try to enable or disable the Do Not Disturb feature when someone else in your home or office is already using the V

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Vonage V-Portal User Guide What Firmware Version is my V-Portal running? If you’ve called a Vonage representative for assistance with a problem, the r

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Vonage V-Portal User Guide Or, if you are able to make phone calls from your Vonage phone line but can not access the Internet from a computer connect

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Vonage V-Portal User Guide Higher (50 Kbps), and Normal (30 Kbps) sound quality. Many people can barely tell the difference between the settings. Norm

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Vonage V-Portal User Guide With the V-Portal you can control the brightness of the LCD backlight. Choose one brightness level to use when Voicemail is

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Vonage V-Portal User Guide V-Portal Web-based Configuration and Status User Interface For most users, the V-Portal once installed will function prope

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Vonage V-Portal User Guide Enter the password in the Password field. The default password is router. So if you have not changed it, enter router. Cli

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Vonage V-Portal User Guide The top right corner of the Home page has the status bar. This status bar has the same icons that appear on the LCD

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Vonage V-Portal User Guide Status Page. For more information on these icons and their meanings, see the LCD help. View the Terms of Service by visi

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Vonage V-Portal User Guide V-Portal Top The top of the V-Portal contains an LCD display area along with buttons for navigating through the LCD menu.

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Vonage V-Portal User Guide The bottom of the Home page has additional status information. This provides information on the hardware and software ve

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Vonage V-Portal User Guide Status Page. The pane on the right side of the Web UI is dedicated to context sensitive help. This means ththe information

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Vonage V-Portal User Guide Basic Setup View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention

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Vonage V-Portal User Guide The Basic Setup section of the Web UI allows you to enter the basic information necessary to get your Vonage V-Portal runni

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Vonage V-Portal User Guide HINT: If you are installing behind a router that you did not specifically configure to use different IP Addresses for eve

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Vonage V-Portal User Guide • The V-Portal will restart. (You don’t have to do anything, except please be patient and pletes its startup sequence. The

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Vonage V-Portal User Guide To setup your Static IP connection: • Enter the following information obtained from your ISP: o IP Address o Subnet Mask

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Vonage V-Portal User Guide PPPoE PPPoE is an acronym Point to Point Protocol over Ethernet. PPPoE is most often used by DSL service providers. If yo

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Vonage V-Portal User Guide • The V-Portal will restart. (You don’t have to do anything, except please be patient and wait until the V-Portal complete

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Vonage V-Portal User Guide (In the diagram above, we show a computer connected to your V-Portal. You could have such as a video game console, router

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Vonage V-Portal User Guide IP Address. You can even run diagnostic tests from the LCD menu. Vonage V-Portal LCD Menu provides complete details for usi

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Vonage V-Portal User Guide • DHCP Server Address – By default, the DHCP Server Address is 192.168.15.1. We recommend not changing the default. • DHC

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Vonage V-Portal User Guide Changing your Password If you’d like to change the password from the default to something you can more easily remember, i

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Vonage V-Portal User Guide addresses, parental controls, and network options. Some of these items are that are lost are eed to get online. It all need

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Vonage V-Portal User Guide Saving Your Configuration To save your current config• Click on the Save button. The Sav ayed. • Enter a File name ( e d

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Vonage V-Portal User Guide Advanced Setup Now we come to the advanced settings of the V-Portal. Most users will never need to adjust any of the setti

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Vonage V-Portal User Guide Port Forwarding is used when you want to provide public access to services running on yourprivate LAN (such as a web serve

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Vonage V-Portal User Guide • Enter the Local IP Address The Local IP Address is the destination IP address. It is the private IP address of the com

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Vonage V-Portal User Guide Caution: Incorrectly changing these settings may interrupt your Internet or voice service or increase the vulnerability of

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Vonage V-Portal User Guide DMZ Host A DMZ host is a network device that is visible directly from the public Internet. This device has unrestricted a

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Vonage V-Portal User Guide If you are still uncertain, you will need to contact your ISP to see if you are required to register your MAC Address. MA

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Vonage V-Portal User Guide Vonage V-Portal LCD Status Messages Your V-Portal keeps you informed of its progress when powering up by displaying LCD me

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Vonage V-Portal User Guide The MAC Address of your V-Portal is displayed in the Assigned MAC Address field. This value is never altered. It’s for re

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Vonage V-Portal User Guide IP Filtering allows you to block access to the Internet based on a specific IP address. You can specify a single IP address

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Vonage V-Portal User Guide Like IP Filtering, MACMAC filtering restricts access based on a devices MAC address. The advantage of restrictinaccess base

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Vonage V-Portal User Guide To restrict access to the Internet based on a Port: • Enter the Start Port • Enter the End Port. If you restricting acc

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Vonage V-Portal User Guide • Filter Proxy A proxy is a computer that acts as a bridge between two other computers that use different standards, forma

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Vonage V-Portal User Guide Caution: Incorrectly changing these settings may interrupt your Internet or voice service. We recommend that only users w

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Vonage V-Portal User Guide specific websites, restrict access to websites based on keywords, or specify the specific websyou will allow your child to

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Vonage V-Portal User Guide o add a User: T• Enter the name of the User in the text box field next to the Add User button. • Click the Add User but

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Vonage V-Portal User Guide • If you want this user to have unrestricted Internet access, click the Enable checkbox associated with the Trusted User f

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Vonage V-Portal User Guide • Activate Parental Controls by checking the Enable Parental Control checkbox and clicking the Apply button. tomatically

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Vonage V-Portal User Guide LCD Message Meaning Retrieving IP address When you see this message, the V-Portal is connected to the Internet and is com

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Vonage V-Portal User Guide From the home page click on the Advanced Setup tab. Click on the Parental Controls sub-menu. The Override Password section

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Vonage V-Portal User Guide Using Parental Controls Now that we have looked at the Parental Controls screens – let’s see how they work using an e yo

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Vonage V-Portal User Guide Now that the user is added, you need to define it. • Click on the Enable checkbox next to the User name in the User Se

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Vonage V-Portal User Guide The next step is to setup the Policy Content rules for the users. Note that since we want the user name “Me” to have unre

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Vonage V-Portal User Guide This screen will be followed immediately by a screen requesting them to login. Enter the user ame “Child 1” and the passwo

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Vonage V-Portal User Guide Now when Child 1 surfs the Internet the parental controls we defined will be enforced. If they try to access www.vonage.

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Vonage V-Portal User Guide This screen gives you an opportunity to enter an override password to gain access to a blocked site. A similar set of s

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Vonage V-Portal User Guide • PPTP PassThrough - enables Point to Point Tunneling protocol to be used through VPN device (or software) on your LAN may

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Vonage V-Portal User Guide • Click on the Apply button. • All the network options can be changed without rebooting the device. Dynamic DNS Service

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Vonage V-Portal User Guide • Blocked Connections • Known Internet Attacks The Blocked Connections option will only log events if the “Blocked Fragme

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Vonage V-Portal User Guide LCD Message Meaning The Internet icon displays in the status bar. If the LAN port is connected, the icon also displays.

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Vonage V-Portal User Guide rom the home page click on the Advanced Setup tab. Click on the Firewall Logs sub-menu. tions section is at the bottom of t

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Vonage V-Portal User Guide • Click the checkbox next to the Router Values field. • Click the Apply button • Wait for the device to reboot. • You w

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Vonage V-Portal User Guide Novice Tab: By default, all of the applications have a priority of Medium. If you would like to change the priority of

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Vonage V-Portal User Guide Power User Tab As previously mentioned, the Power User tab assumes some knowledge of networking, QoS or in some cases info

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Vonage V-Portal User Guide The Manual setting allows you to specify the maximum upstream bandwidth. You should only change the Upstream Bandwidth para

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Vonage V-Portal User Guide 1. Click on the Add Rule button in the Priority Rules List section. The Add Priority Rule r. screen will appea 2. Enter a

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Vonage V-Portal User Guide Now that we have added a rule, we need to select a priority for that rule and enable it. By default, all rules are added

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Vonage V-Portal User Guide To delete a prio1. Highligh t. 2. Click the Help In addition to thededicated to helrity rule: t the rule you want to dele

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Vonage V-Portal User Guide Status Page he Status Page contains information about your V-Portal and its configuration. This information may be useful w

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Vonage V-Portal User Guide Phone 1: Indicates whether or not the phone line is registered for use. A line is registered for use when it has been setup

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Vonage V-Portal User Guide LCD Message Meaning <Scrolling message from Vonage> When necessary, a message will scroll across your V-Portal LCD t

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Vonage V-Portal User Guide Diagnostics Page To access the Diagnostics Page, click on the Diagnostics sub-menu on the Status Page. The Diagnostic

Page 104 - Vonage V-Portal Menu Map

Vonage V-Portal User Guide Traceroute • V-Support • GR-909 Test ill not need to use these utilities unless asked to do so by a member of the Vonage

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Vonage V-Portal User Guide • Enter the IP address you want to ping in the Target field. • Specify the size of the packet, in bytes, you want to se

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Vonage V-Portal User Guide Traceroute A Traceroute test, as the name implies, is a utility used to trace the route a packet takes from Tracerouteyour

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Vonage V-Portal User Guide The results of the test will be displayed in the Results box. You can clear the results box by clicking on the Clear Test b

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Vonage V-Portal User Guide • Select the test(s) to be performed by marking the corresponding checkbox. • Click on the Start Test button. The resu

Page 109 - Vonage V-Portal Glossary

Vonage V-Portal User Guide he Resistive Faults Test is used to determine if there is a short in your pTchone line. This may be hook. nd finally the

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Vonage V-Portal User Guide • Select the test(s) to be performed by marking the corresponding checkbox. • Click on the Start Test button. st will b

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Vonage V-Portal User Guide • Click on the DHCP Release button to release the current IP address. • Click on the DHCP Renew button to get a new IP

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Vonage V-Portal User Guide Vona ips and e frequently asked questions about the Vonage V-Portal are presented n you didn’t even know you wanted to o In

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